SERVICE & VALUES

The Reason We Succeed Is The Reason We Care

At Potawatomi Hotel & Casino, we operate our business each day around our mission, vision and values.

Our Mission

Entertain our guests and create opportunity for our tribe, team members, and community.

Our Vision 

Be the premier tribal gaming and entertainment destination in the U.S.

Our Values

Act with Integrity. Strive to be Better. Always Show Compassion

These values are evident through the Casino’s social responsibility efforts, which include advocating responsible play, utilizing sustainable business practices, valuing our team members, sharing our cultural heritage and caring for the community. Learn more about our social responsibility efforts »

But, these values extend beyond our business practices—our team members are an integral part of operating in such a manner. They reflect these fundamental attributes on a daily basis—both back-of-house with fellow team members and front-of-house with guests. Like our organization, they know the difference between right and wrong, respecting others, and behaving honestly and ethically with a high degree of integrity.