About Our Business
The Largest Entertainment Destination In The Midwest
Potawatomi Hotel & Casino is owned and operated by the Forest County Potawatomi Community. The business provided a way for the Forest County Potawatomi to pull themselves out of poverty and improve the lives of others.
Different than other businesses, the gaming and hospitality revenues generated here have always served a greater purpose of preserving heritage, tradition and providing vital services. This unique purpose is captured in the mission of Potawatomi Hotel & Casino: Entertain our guests and create opportunity for our tribe, team members and community.
Creating opportunities is demonstrated in many tangible ways throughout Potawatomi Hotel & Casino. From employing nearly 3,000 people, making it one of the top 25 employers in Milwaukee, to contributing to the community through the Heart of Canal Street charity program which helps local children’s non-profit organizations—positive impacts created by the business can be seen both inside and outside the property.
When the business first opened, it was small, but as it grew, so did its ability to open new doors for people. In 1991, the Forest County Potawatomi opened as a 45,800-square foot bingo hall in Milwaukee, making it the first off-reservation gaming operation in the country. By taking on new challenges and growing the business through thoughtful planning for the future, the Tribe has seized an opportunity that has now flourished for more than two decades.
Over time, the property has grown physically and matured into an entertainment destination, a respected business and a major resource, supporting the community. Physically, Potawatomi Hotel & Casino has implemented three major expansions: one in 2000, one in 2008, and most recently, the addition of a $150-million hotel in 2014.
Along the way this growth has translated into expanded entertainment and dining offerings, greater engagement in the community and more opportunities for team members. Today, Potawatomi Hotel & Casino attracts more than 6 million visitors annually, making it one of the largest entertainment destinations in the Midwest.
Another major priority and example of the business living its mission is Potawatomi Hotel & Casino’s clear commitment to diversity. Over 50 percent of its team members are people of color and women. That diversity is even mirrored at the executive leadership level. Constant innovation, a dedication to guest service and organizational citizenship are distinguishing characteristics that make Potawatomi Hotel & Casino attractive to both guests and its thousands of team members.
Potawatomi Hotel & Casino is more than facts on a page. It’s proud to keep the spirit of a family business and the drive to always strive to be better.