Levels & Benefits

Learn about our five tiers and the perks of each

Due to the global pandemic, Potawatomi Hotel & Casino has decided to extend current tier status through December 31, 2021. Players who earned a status in 2019, will continue to enjoy those tier level benefits through December 31, 2021.

Beginning January 1, 2021 through December 21, 2021 guests will begin earning their tier points for the 2022 calendar year at the Normal Points Earned levels as shown on the chart below.

Tier Points Earning Chart

    Points Earned
  RUBY -
  TOPAZ 25,000
  SAPPHIRE 80,000
  EMERALD 160,000
  DIAMOND 360,000

Tier-Evaluation Period:

Our five-tier Fire Keeper’s Club program features a longer qualification period (12 months) from January 1 to December 31 of any given year. The more you play during that time period, the more likely you are to advance your Club-level status! And remember, it’s about the points you earn—not the points you use. You’ll maintain your Club level no matter how many points you use.

         
                   
CLUB LEVEL
BENEFITS
Ruby   Topaz   Sapphire   Emerald   Diamond
Earn Points on Slots, Table Games, Poker and Bingo
 
 
 
 
Redeem Points for Reward Play and Bingo Admissions
 
 
 
 
Redeem Points at Potawatomi Hotel & Casino Restaurants, Gift Shop and Theater
 
 
 
 
Direct Mail Rewards (based on play)
 
 
 
 
Valet Parking
$10
 
Free
 
Free
 
Free
 
Free
Check Cashing
6%
 
5%
 
3%
 
Free
 
Free
Access to Casino Complimentaries    
 
 
 
Tier-Specific Promotions    
 
 
 
Additional Free Entries for Promotions*    
10
 
15
 
25
 
50
Ticket Discounts at The Northern Lights Theater    
10%
 
15%
 
20%
 
25%
Sweet Grass Gift Shop Discounts*    
10%
 
15%
 
20%
 
25%
Personalized Service from an Executive Casino Host (based on play)    
 
 
 
Priority Line for Gift Pickup        
 
 
Party and Event Invitations        
 
 
Slot and Table Game Tournament Invitations        
 
 
Tier-Renewal Gift        
 
 
Priority Line at Fire Keeper's Club, Cashier & The Buffet            
 
Priority Hotel Reservations            
 
Priority Line for Hotel Check-in            
 
Priority Seating at Restaurants (Bella Italiana, Canal Street Café, Dream Dance Steak, The Fire Pit Sports Bar & Grill and RuYi)            
 
Exclusive VIP Parking Area            
 
Priority Valet Service            
 
Access to the Solstice Lounge            
 
No-Fee ATM in the Solstice Lounge            
 
Slot Machine Holds*            
 
Annual Top-Customer Appreciation Event            
 
Tickets to Regional Events (based on play)            
 
No-Fee Self-Serve Coin Kiosk            
 
Guaranteed Hotel Room Availability*                
Guaranteed 2 p.m. Late Check-out from Hotel                
Limo Service* (advanced reservations required)                
Annual Personal Celebration Dinner                
Special Birthday Gift                
No Fee on Credit Card Transactions                
Customer Advisory Dinners                
Two Complimentary Round-Trip Airfare Tickets* (Contiguous United States)                
Base Points Earned in a 12-month Calendar Year
Free
 
25,000
 
80,000
 
160,000
 
360,000
*Some restrictions may apply.